Emergency Dental Care — Here When You Need Us

What Counts as a Dental Emergency?

Dental emergencies are conditions involving your teeth, gums, or jaw that require prompt attention to:

  • Stop ongoing bleeding

  • Alleviate severe pain

  • Control infection or swelling

  • Prevent further damage to your teeth or oral structures

Typical emergencies include knocked-out teeth, severe toothaches, fractured teeth, abscesses, facial swelling, or traumatic injury to the mouth.

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What to Do Immediately

  1. Call us right away — Let us know it’s an emergency so we can prioritize you.

  2. Rinse gently with warm salt water to clean the area.

  3. Control bleeding by applying firm but gentle pressure with clean gauze or cloth for 10–15 minutes.

  4. Manage swelling by applying a cold compress to your cheek (10–15 min on, 10–15 min off).

  5. Save any broken fragments — if a tooth is broken, collect any pieces, rinse gently, and bring them with you.

If a tooth is completely knocked out:

  • Hold it by the crown (not the root).

  • Rinse it with water (don’t scrub).

  • Try to reinsert it if possible; if not, store it in milk, saline, or your mouth (between cheek and gum) until you reach us. elmendorfrichardson.tricare.mil+2Cigna+2

In the event of severe trauma, broken facial bones, or life-threatening swelling affecting breathing, seek hospital emergency services immediately.


Our Emergency Services

  • We make every effort to see true emergencies as soon as possible.

  • During your visit, we’ll address your most urgent concern first (pain relief, infection control, stabilization).

  • We handle many emergency treatments in-house—such as temporary restorations, extractions, repairs, root canal treatment, or prescribing antibiotics/pain medication.

  • Some procedures may require follow-up visits to complete full restoration.


Hours & How to Reach Us

  • We accept emergency calls during regular office hours.

  • After-hours or if the office is closed, we maintain an on-call system for patients.

  • Call our main number and follow the prompts to reach our emergency line.

  • Please identify yourself as an existing (or prospective) patient and explain your emergency.

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What Patients Should Know

  • Be honest & detailed: Describe your symptoms (pain level, swelling, how/when injury occurred).

  • Insurance & pricing: We work with many insurers. Emergency visits may incur additional cost—check your coverage and call us for estimates.

  • Follow-up is key: After your emergency appointment, return for definitive treatment (crowns, full restorations, etc.).

  • Prevention matters: Use mouthguards, avoid chewing hard objects, attend regular exams to catch issues early.


Why Choose Norton Family Dental in an Emergency

  • We prioritize prompt attention and compassionate care

  • Modern diagnostic technology ensures fast assessments

  • Experienced team trained in emergency and trauma management

  • Coordinated care—if your case requires specialist consultation, we’ll guide and refer appropriately

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